Almost all errors returned by our APIs includes an error code in the response body (error) and/or in the HTTP status code. These codes are used to identify the type of error that occurred and help you find the appropriate solution.

Below is a list of error codes you may encounter when using our APIs, along with their meanings and suggested actions.

invalid_request

HTTP Status Code : 400 Bad Request

The request is missing a required parameter, includes an unsupported parameter value, or is otherwise malformed. Check the request for missing or incorrect parameters.

invalid_content_type

HTTP Status Code : 415 Unsupported Media Type

The request’s Content-Type header is not supported by the server. Ensure that the Content-Type header is set to a supported type, such as application/json.

access_denied | insufficient_scope

HTTP Status Code : 403 Forbidden

The request was valid, but the server is refusing to respond to it. This may be due to insufficient permissions or an invalid token. Check the permissions of the user or client making the request.

session_expired

HTTP Status Code : 401 Unauthorized

The request requires authentication, but the session has expired. The user must re-authenticate to obtain a new session token. Check the session expiration settings and ensure the user is logged in.

unauthorized_client

HTTP Status Code : 401 Unauthorized

The request requires authentication, but the client is not authorized to perform the requested action. Check the credentials and ensure the client has the necessary permissions.

not_found

HTTP Status Code : 404 Not Found

The requested resource or page could not be found. Check the path or the resource ID and ensure it exists.

conflict

HTTP Status Code : 409 Conflict

The request could not be completed due to a conflict with the current state of the resource. This may occur when trying to create a resource that already exists or when trying to update a resource that has been modified since it was last retrieved. Check the resource’s state and try again.

precondition_failed

HTTP Status Code : 412 Precondition Failed

The request included an If-Match header whose value does not match the resource’s current ETag. The resource has been modified by another client since you last retrieved it. Fetch the latest version and retry your update. See the Conditional Requests guide for details.

usage_limit_exceeded

HTTP Status Code : 429 Too Many Requests

The request was rejected because the user has exceeded their usage limits. This may occur if the user has made too many requests in a short period of time. Check the usage limits and try again later.

server_error

HTTP Status Code : 500 Internal Server Error

An unexpected error occurred on the server. This is a generic error message and may not provide specific details about the issue. If this error persists, please contact support.